At PK AND J HOLDING COMPANY (PTY) LTD, we respect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation or purchase our products and services.
This Privacy Policy applies to customers and website visitors in South Africa and is intended to comply with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).
Depending on how you interact with us, we may collect information such as:
We only request information that is reasonably necessary for providing our products and services or communicating with you.
We may collect personal information when you:
We may also automatically collect certain technical information when you visit our website, such as your browser type, device information, IP address and general website usage information.
We may use your personal information to:
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by law.
Where permitted by law, we may send customers information about our products, services, promotions or other business-related updates.
Where consent is required, we will obtain the appropriate consent before sending direct marketing communications.
You may request that we stop sending marketing communications to you, subject to applicable legal requirements.
We do not sell your personal information.
We may share relevant information with trusted third parties where reasonably necessary to provide our products or services.
For example, information may be shared with:
We only intend to share information that is reasonably necessary for the relevant purpose.
When you purchase a shipping container, certain information may need to be provided to transportation or delivery providers.
This may include:
This information is used to help arrange and complete delivery.
Where online or electronic payments are available, payment transactions may be processed through third-party payment providers.
We may not have access to your complete card or banking details where the payment is processed directly by a third-party payment provider.
Customers should review the privacy and security policies of the relevant payment provider where applicable.
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website.
Cookies may be used for purposes such as:
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We may use analytics services to understand how visitors interact with our website.
This information may include pages visited, approximate location, device type, browser information and general website usage patterns.
Analytics information may help us improve website performance and customer experience.
We take reasonable steps to protect personal information against:
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Customers should avoid sending unnecessary sensitive information through ordinary email or website forms.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes and complying with legal or regulatory obligations.
The retention period may vary depending on the type of information and the reason it was collected.
Subject to applicable law, you may have rights relating to your personal information, including the right to:
Certain requests may be subject to legal requirements or reasonable verification procedures.
If you would like to request access to personal information that we hold about you, please contact us using the details provided below.
We may require sufficient information to verify your identity before processing an information request.
If you believe that the personal information we hold about you is incorrect, incomplete or outdated, you may contact us and request that the information be corrected or updated.
We will consider and process valid requests in accordance with applicable law.
Our website and services are not specifically directed at children.
We do not knowingly collect personal information from children where such collection would be prohibited by applicable law.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites.
Customers should review the privacy policies of third-party websites before providing personal information to them.
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable South African privacy requirements.
This may apply where we use international technology, hosting, payment, analytics or other service providers.
PK AND J HOLDING COMPANY (PTY) LTD aims to process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
Personal information will be processed for lawful and legitimate business purposes and in a manner that is appropriate for the purpose for which it was collected.
Where required, appropriate consent will be obtained before personal information is processed.
We use reasonable technical and organisational measures to protect personal information.
These measures may include appropriate access controls, secure systems, password protection and other security procedures.
Despite these measures, customers acknowledge that internet-based communication carries inherent security risks.
We may update this Privacy Policy from time to time to reflect:
The updated Privacy Policy will be published on this website with the relevant effective date.
If you have questions about this Privacy Policy or would like to exercise a privacy-related right, please contact us: